ZIRO - HOOPS TEE

Return Policy

At ZIRO Streetwear, we want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, we offer an easy return process to ensure a hassle-free experience.

Eligibility for Returns

• Items must be returned within 30 days of receiving your order.
• Products must be unworn, unused, and in their original packaging with tags attached.
• Any items that are worn, altered, or damaged will not be accepted.
• Sale items are not eligible for returns.

How to Initiate a Return

To start your return, please follow these simple steps:

1. Contact Us: Email our customer service team at [Contact Email] with your order number and the reason for your return.
2. Receive Authorization: Our team will provide you with return instructions and a return authorization number (RA#).
3. Package the Item: Place the item in its original packaging, including all tags, and ensure it is securely packed.
4. Ship the Return: Send the package back to the address provided by our customer service team. Please ensure you include the RA# with your return.

Note: Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refunds

• Once we receive and inspect your returned item, we will process your refund. You will receive a confirmation email once the refund has been issued.
• Refunds will be processed to the original payment method used during the purchase.
• Please allow 14 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

At this time, we do not offer direct exchanges. If you need a different size or color, please return your original item and place a new order.

Damaged or Defective Items

If you received a damaged or defective item, we apologize for the inconvenience. Please contact us at info@officialziro.com within 5 days of receiving the item, and we will arrange a replacement or refund at no additional cost to you.

Non-Returnable Items

• Sale items
• Gift cards
• Customized or personalized products

Late or Missing Refunds

If you haven't received your refund after the stated processing time, please check with your bank or credit card provider, as it may take some time to reflect. If you still have not received your refund, contact us at info@officialziro.com  and we will assist you further.

Contact Us

If you have any questions about our return policy, feel free to reach out to our customer service team at Info@https://officialziro.com We're here to help!

Shipping & Delivery

At ZIRO Streetwear, we ensure fast and reliable shipping so your order arrives on time.

Processing Time
All orders are processed within 1-2 business days. You'll receive a confirmation email with tracking details once your order is shipped.

Shipping Options

• Standard Shipping: Delivered within 5-7 business days.
• Express Shipping: Delivered within 2-3 business days.
• International Shipping: Delivery times may vary, typically between 7-14 business days.

Shipping Costs

• Free Standard Shipping on orders over [Amount].
• Flat rate shipping on all other orders.
• Express shipping available at an additional cost.

Delivery Timeframes
Delivery times depend on the shipping option chosen at checkout. Please note that holidays or unforeseen conditions may cause slight delays.

Tracking Your Order
Once shipped, you'll receive a tracking number via email. Use this number to monitor your shipment’s progress.

International Shipping
For international orders, please allow extra time for customs clearance. Any additional customs fees or taxes are the responsibility of the customer.