FAQs
1. What is ZIRO Streetwear?
ZIRO Streetwear is a premium streetwear brand offering unique, high-quality clothing and accessories for both men and women. Our mission is to create bold, stylish pieces that represent individuality and street culture.
2. Where do you ship?
We offer shipping worldwide! Delivery times may vary depending on your location. Please see our Shipping & Delivery section for more details.
3. How long does shipping take?
Shipping times vary based on your location and the shipping method you select:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days
4. How can I track my order?
Once your order is shipped, we’ll send a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.
5. Can I change or cancel my order?
We process orders quickly, so if you need to change or cancel your order, please contact us as soon as possible at [Contact Email]. Once an order is processed, changes or cancellations may not be possible.
6. What is your return policy?
We accept returns within [X] days of delivery for unworn and unused items in their original packaging. Please visit our Returns Policy page for detailed instructions on how to start a return.
7. Do you offer exchanges?
At this time, we do not offer direct exchanges. If you'd like a different size or item, please return the original item and place a new order.
8. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods listed at checkout.
9. Do you offer free shipping?
Yes! We offer free standard shipping on orders over [Amount]. For orders below that, a flat rate shipping fee applies.
10. What if my item arrives damaged or defective?
If you receive a damaged or defective item, please contact us at [Contact Email] within [X] days of receiving your order. We’ll gladly assist with a replacement or refund.
11. How do I know what size to order?
Please refer to our Size Chart on each product page for detailed sizing information. If you’re between sizes, we recommend choosing the larger size.
12. Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that additional customs fees and import taxes may apply, which are the responsibility of the customer.